PlatePass Dollar- Electronic Toll Payment System, for car rentals

PlatePass® is an automated Electronic Toll Payment Service that enables rental car customers to use high speed, cashless toll lanes to avoid having to stop and pay tolls with cash. With the exception of the E-ZPass toll roads, PlatePass is available to rental car customers without the use of a transponder (electronic device) in the vehicle. PlatePass is currently offered by many of the leading rental car companies, and is available on some of the largest toll roads in the United States (View Locations).

Dollar provides PlatePass coverage in these shaded regions:

How PlatePass All-Inclusive Tolling works:

How It Works

Video Tolling Regions: Colorado, Florida, North Carolina, the Greater San Francisco Bay Area, Texas and Washington State (NO additional equipment required in vehicle)

PlatePass All-Inclusive Tolling enables rental car customers to avoid waiting in toll lines to pay cash or coins by using EXpressToll lanes in Colorado, the SunPass Only and E-Pass designated lanes in Florida, North Carolina Quick Pass, EZ TAG (non-gated) lanes in Texas, and Good to Go in Washington on State Road 520 Bridge and Tacoma Narrows Bridges only. In the Greater San Francisco Bay Area PlatePass is available on the following Bay Area Bridges: Antioch, Benicia-Martines, Carquines, Dumbarton, Golden Gate (no option to pay cash on this bridge), Richmond-San Rafael, San Francisco-Oakland Bay, and San Mateo-Hayward.

Mid-Atlantic and Northeastern United States, Illinois and Oklahoma Participating rental car company customers can also use PlatePass while using the E-ZPass toll roads in the Mid-Atlantic and Northeastern region of the United States, I-PASS roads in Illinois and the PikePass toll road in Oklahoma.

PlatePass customers will be issued a PlatePass transponder at rental locations in these areas, which allows the use of electronic toll payment system.

The device enables high-speed electronic toll collection wherever E-ZPass and I-PASS are accepted - on major toll roads throughout the Northeast corridor, from Virginia to Maine, including the Chesapeake Expressway in Virginia, the Pennsylvania Turnpike, New Jersey's Garden State Parkway and New Jersey Turnpike; the New York State Thruway, all toll bridges and tunnels into Manhattan, the Massachusetts Turnpike, the Maine Turnpike, the Ohio Turnpike and the Illinois Tollway. In Oklahoma, customers will be issued a PlatePass transponder that is compatible with the PikePass toll road only.


E-ZPass and I-Pass Transponder


Front		Back

Oklahoma PikePass Transponder


Front		Back

How much does PlatePass cost?
The PlatePass service is offered for a flat, daily or weekly fee, which includes the price of the tolls incurred. Customers must opt-in to the service at the rental counter See your rental agreement for more information on daily and monthly service fees.

DOLLAR Frequently Asked Questions

PlatePass® All-Inclusive Tolling is offered by Dollar throughout Texas, Florida, Colorado, the Greater San Francisco Bay Area Bridges, North Carolina, Oklahoma, Washington and the Northeast U.S. PlatePass is plate-based (video license plate recognition) in Texas, Florida, Colorado, North Carolina, Washington and the Greater San Francisco Bay Area Bridges. PlatePass utilizes a transponder in the Northeast E-ZPass, Oklahoma (PikePass) and Illinois (I-Pass) regions.

Renter Question	PlatePass Response
1. What does it cost?	The cost of PlatePass varies by tolling region. Ask your rental agent about the daily or weekly rate in your area. When you opt into PlatePass, you are charged a flat, daily or weekly fee for all tolls incurred during your rental period.
2. Why should I be interested?	Speed and convenience. With PlatePass, you will not need to wait in long lines to pay cash for tolls, so you can get where you are going faster. Also, you will not incur toll violations or additional fees. For a flat daily or weekly fee, all tolls are covered during your rental period.
3. How do I sign up for PlatePass?	Your rental counter agent will ask if you want to add PlatePass to your rental agreement. Opt into PlatePass at the rental counter, and the agent will explain how the program works in your region (video or transponder), as well as provide specific pricing based on tolls in the area. If you do not opt into PlatePass at the beginning of your rental, but decide to drive in cashless tolling lanes (in video tolling regions only), you MUST tell the counter or lot agent that you wish to add PlatePass to your rental agreement when you return the vehicle. If you incur tolls while driving the rental vehicle and DO NOT opt into PlatePass, you will be charged the cost of the toll, PLUS a $15 administrative fee for each toll event. ($105 maximum)
4. How am I being charged for this service?	The flat, daily or weekly fee charged for PlatePass will cover the cost of the service, as well as unlimited tolls during the rental period. Your credit card will be charged at the time of opt in.
5. Where can I use this program?	The Northeastern U.S. (and Mid-Atlantic), Illinois, Colorado, Florida, North Carolina, Oklahoma, the Greater San Francisco Bay Area, Texas and Washington. PlatePass enables rental car customers to avoid waiting in toll lines to pay cash or coins by using: EXpressToll lanes in Colorado SunPass Only and E-Pass designated lanes in Florida North Carolina Quick Pass EZ TAG (non-gated) lanes in Texas Good to Go in Washington on State Road 520 Bridge and Tacoma Narrows Bridges only PikePass lanes in Oklahoma. In the Greater San Francisco Bay Area PlatePass is available on the following Bay Area Bridges: Antioch, Benicia-Martines, Carquines, Dumbarton, Golden Gate, Richmond-San Rafael, San Francisco-Oakland Bay, and San Mateo-Hayward. This means rental customers can use PlatePass while traveling on toll roads in Colorado, Florida, North Carolina, Washington and Texas with no additional equipment needed. PlatePass uses a transponder in Northeast and Mid-Atlantic U.S. on E-Z Pass roads, I-PASS lanes in Illinois and the PikePass toll road in Oklahoma. The service will be coming soon to other major toll markets.
6. What number should I call if I have a question about my rental agreement?	1-888-683-6403 Dollar Customer Service.
7. What telephone # can I call if I have a question about PlatePass?	1-877-411-4300 PlatePass Customer Service. The renter can also visit the PlatePass website at www.PlatePass.com/Dollar. For general questions, an email can also be sent to [email protected].